Privacy Policy

1. Information Collection and Use

North Valley Rock ("we," "our," or "us") collects information that identifies, relates to, describes, or could reasonably be linked, directly or indirectly, with a particular consumer or device ("Personal Information"). We collect this information to provide and improve our excavation, grading, and site preparation services.

• Contact Information: Name, email address, phone number, and mailing address collected when you request a quote or contact us.
• Project Details: Site addresses, property specifications, and project requirements necessary to deliver accurate estimates and perform our services.
• Usage Data: Information on how you interact with our website, including IP addresses, browser types, and pages visited, collected automatically.

We use this information strictly for service delivery, customer communications, billing, and internal analytics to improve our website and service offerings.

2. Data Protection and Security

We implement robust security measures to maintain the safety of your personal information. Your data is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. We use industry-standard encryption to protect sensitive information transmitted online and secure storage protocols for offline data.

3. Third-Party Services

We do not sell, trade, or otherwise transfer your Personally Identifiable Information to outside parties unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may use third-party analytics services (such as Google Analytics) to evaluate your use of the website, compile reports on activity, and provide other services relating to website activity and internet usage.

4. User Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you.
• The right to request the correction of inaccurate personal information.
• The right to request the deletion of your personal information.
• The right to opt-out of future communications and marketing materials.

To exercise any of these rights, please contact us using the information provided below.

5. Contact Information

If there are any questions regarding this privacy policy, you may contact us using the information below: