Terms of Service

1. Service Description

North Valley Rock provides professional excavation, grading, trenching, specialty digging, material delivery, and asphalt sealcoating services in the Greater Phoenix area. All services are performed according to industry standards and local building codes. Estimates provided are based on visible site conditions and information provided by the client. Unforeseen subterranean conditions (such as hidden rock formations, unmarked utilities, or buried debris) may result in additional charges.

2. Limitations of Liability

While North Valley Rock exercises the utmost care in performing our services, we are not liable for:

• Damage to unmarked or improperly marked underground utilities, sprinkler systems, or private lines not registered with Arizona 811 (Blue Stake).
• Delays caused by weather, permit approvals, or circumstances beyond our reasonable control.
• Cracking or settling of concrete or asphalt placed over our grading work if not installed immediately or if subjected to improper drainage or excessive loads.

In no event shall North Valley Rock's liability exceed the total amount paid by the client for the specific service giving rise to the claim.

3. User Responsibilities

As a client of North Valley Rock, you agree to the following responsibilities:

• Site Access: Provide clear, safe, and unobstructed access to the project site for our heavy equipment and personnel.
• Permits: Unless explicitly stated in our contract, the client or general contractor is responsible for obtaining all necessary local permits and HOA approvals prior to the commencement of work.
• Accurate Information: Provide accurate property lines, project specifications, and disclose any known subterranean hazards.
• Safety: Keep children, pets, and unauthorized personnel away from the active excavation site at all times.

4. Dispute Resolution

These Terms of Service shall be governed by and construed in accordance with the laws of the State of Arizona, without regard to its conflict of law provisions. Any dispute arising from or relating to these terms or our services shall be resolved through binding arbitration in Maricopa County, Arizona, in accordance with the rules of the American Arbitration Association. Both parties waive their right to a jury trial or to participate in a class action lawsuit.

5. Modifications to Terms

North Valley Rock reserves the right to modify or replace these Terms of Service at any time. We will provide notice of significant changes by updating the date at the top of this page and, where appropriate, notifying active clients directly. Your continued use of our services following the posting of any changes constitutes acceptance of those changes.

6. Contact Information

For any legal inquiries or questions regarding these Terms of Service, please contact us: